© 2019 by CannaCoCBD

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About Us 

 

CannacoCBD offers a wide range of premium quality CBD products to keep customers and their pets healthy and happy.

 

Hours of Operation

Sunday: 9:00 am - 8:00 pm

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 8:00 pm

Terms of Service

Our Guarantee: CannacoCBD, doing business as CBD dispensary, guarantees complete satisfaction with regard to your purchase. CannacoCBD will issue a refund or credit toward replacement if you are not satisfied.

 

You, the purchaser, must notify CannacoCBD within three days of item receipt of your intentions to return the item purchased. Upon your notification to return an item, CannacoCBD will issue a Return Material Authorization (RMA).  The item must be returned new and unused in the original packaging, freight prepaid to our location as instructed in the RMA.

 

CannacoCBD guarantees that all products are from original product manufacturers and the items are new and unused, unless stated otherwise. The products shall meet all specifications as warranted and indicated by the manufacturer and shall carry the manufacturer’s warranty in full force.

 

In the event notice is not received by CannacoCBD within three days and the purchaser intends to return the product or item, a restock fee may be assessed. The purchaser must contact CannacoCBD for an RMA and return the item new and unused in original packaging, freight prepaid to our location as instructed.

 

Certain products may be deemed non-returnable and/or subject to additional cancellation fees when ordered. These terms shall be made known to purchaser at the time of purchase.

Refund/Exchanges on Returned Item(s):

  • Send an email to info@cannacocbd.com or call the store at (store number) stating intent to return.

  • Refunds will not be given for consumable products. 

  • Non-consumable items must be returned within 15 calendar days of customer receipt, in original packaging and unopened.  

  • Refunds will be processed within 2-3 days of receipt of the returned item(s). At which time a confirmation email will be sent.  A refund will be initiated to your credit card (or original method of payment). Your financial institution may take longer to reflect the transaction. 

  •  After 15 calendar days of delivery and items are not returned, customer will not receive a refund or store credit.  

  • Return Shipping: Customer is responsible for paying return shipping fees.

 

Privacy and Security: CannacoCBD realizes your concern regarding identity theft and privacy issues. CannacoCBD maintains a secure server with SSL (secure socket layer) protocol. All information concerning any transaction is encrypted for your protection. Your information is never shared with a third party other than as required in the normal course of the business transaction. Our web site utilizes state of the art internet security protocols for all transactions.  Please note that email is not a secure method of transmitting information.

 

Liability:  The liability of CannacoCBD shall be limited solely to replacement of the defective product or the refund of an amount equal to the product purchase price. As a user of the product or item purchased from this web site you assume all risks and liability arising from the product or item use. The determination of the product purchased as to the suitability of the application and compatibility of it's use is the sole responsibility of the purchaser.

 

Payment:   Acceptable payment methods include most major credit and debit cards, cash, money order or cashiers check. Terms with approved account. 

 

Shipping:   Transfer of ownership occurs when the product or items leaves CannacoCBD shipping point for purchaser's destination.  Any loss occurring during shipment is the sole responsibility of the purchaser.  Unless other arrangements made by purchaser, items will be shipped common courier.

 

Agreement: You, the purchaser agree to the terms herein when you order an item or product from this web site.

Customer Service Contact:  CannacoCBD is conveniently located at 3645 S College Ave. #5 Fort Collins, Colorado 80525

If you have any questions or concerns, we always encourage you to contact us by phone at 970-223-3177 or email us at info@cannacocbd.com